I always heard that haemorroid cream is the best thing for under-eye bags!

Hate to say it but as eye products go, Touche Eclat is really quite a bargain. There's a brilliant product for shrinking eye bags temporarily(the sort of thing that celebrity make-up artists use to hide the worst bags on photo-shoots) called Eyesential which costs £39.95 from www.eyesential.net. There's a knack to putting it on -- your skin has to be absolutely dry and you have to keep absolutely still while it dries. Another thing to try is massaging gently around the eye area each night (use a cleanser, or lotion, or face oil so your fingers slide) using your ring-fingers so you don't press too hard, for a minute, to help improve circulation in the area. And don't overload the skin around the eyes with moisturiser as that can make baggy eyes puffier.